WHAT ARE SOLICITORS FOR?
One answer is that we provide a means of access to the law, to enable people to settle their grievances by legitimate means, rather than by resorting to violence.
	The other answer is that we are a business, and like any other business we exist to make a profit.
Which is the correct answer?		Actually, both. If we don't make a profit, we will go out of business.... but we will only make a profit if we ensure that we satisfy our clients.
So: if you ever did have a complaint about us (it doesn't often happen, but even the best run business can make mistakes sometimes) please tell us. Then we can try to put it right. Talk to the person dealing with your matter; and if he or she can't sort out whatever is wrong or explain what is happening, talk to one of the partners.
The Senior Partner is Clive Dawson; if you cannot get hold of him, the other partners are Peter Vialls, Louis Brandt and David Camwell.
So: if you DO have a reason to complain about our service, please TELL US! Talk to us! Start by telling the person dealing with your matter about your concerns; and if that doesn't enable us to sort the matter out, ask to speak to one of the partners. We want our clients to be happy with our services, and will do all we can to allay any concerns or troubles that might arise.
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